Last update: 01/28/2025
Privacy Policy
At Ascendx Consulting LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you interact with our services, websites, software, and business solutions (collectively, the "Services"). By using our Services and agreeing to our General Terms and Conditions, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.
We may collect Personal Information from customers, potential customers, and other users of our Services, including but not limited to contact information (e.g., name, email, phone number, business details), account and transaction information (e.g., billing details, payment history, and order information), usage information (e.g., website activity, IP addresses, and browser details), and communications and preferences (e.g., inquiries, customer support requests, and marketing preferences).
We use your Personal Information to provide and manage our Services, including processing payments, setting up accounts, and providing customer support. Additionally, we analyze usage trends to improve and personalize user experience, engage in marketing and promotional activities (you may opt out at any time), and comply with legal obligations such as fraud prevention and regulatory requirements.
We do not sell or rent your Personal Information. However, we may share it with service providers and partners who assist us in delivering and improving our Services, legal and regulatory authorities if required by law, and business transfers in the event of a merger, acquisition, or sale of company assets. We implement industry-standard security measures to protect your Personal Information but acknowledge that no system is completely secure. Your data is retained only as long as necessary to fulfill business and legal obligations.
You have the right to access, update, or delete your Personal Information, opt out of marketing communications, restrict or object to certain data processing activities, and request a copy of your data. To exercise these rights, contact us at info@ascendxconsulting.com.
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of such external websites, and their policies govern your interactions with them. We may update this Privacy Policy from time to time, with any changes reflected in the "Effective Date" above. If significant changes are made, we will provide additional notifications such as website notices or emails. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your data.
For any questions or concerns regarding this Privacy Policy, please contact us at info@ascendxconsulting.com.
Your trust is important to us, and we are committed to protecting your privacy at Ascendx Consulting LLC!
Personal information collection
We only use your personal information to provide you with the Ascendx Consulting Application or to communicate with you about the services.
With respect to any documents or information you may choose to upload to the Ascendx Consulting Application, we take the privacy and confidentiality of such documents seriously. We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.
We do not share personal information you have provided to us without your consent, unless:
Doing so is appropriate to carry out your own request; We believe it is needed to enforce our Terms of Service, or that it is legally required; We believe it’s needed to detect, prevent, or address fraud, security, or technical issues; Otherwise protect our property, legal rights, or that of others.
As part of our normal business operations, your usage of our Services, our administration of you as a customer and to comply with local laws and regulations we collect your Personal Information. We will not process Personal Information for other purposes than described in this Privacy Statement.
Personal information you provide to us
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. For example, we collect information when you create an account, request customer support or otherwise communicate with us. The types of information we may collect include basic user information (such as your name, email address, social media avatar, telephone number and photograph), company information and any other information you choose to provide.
Personal information you provide to us
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. For example, we collect information when you create an account, request customer support or otherwise communicate with us. The types of information we may collect include basic user information (such as your name, email address, social media avatar, telephone number and photograph), company information and any other information you choose to provide.
We may collect financial information from you (such as your payment card number, expiration date or security code). All payments to us are handled via a third party, Stripe, Inc. (https://stripe.com). We refer to their Privacy Statement https://stripe.com/privacy.